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Account & Profile

Manage your account, password, and notifications.

Booking & Payments

How bookings, payments, and refunds work.

General

Topics that do not fit another category.

Getting Started

New to the platform? Start here.

Troubleshooting

Common issues and how to fix them.

Vendors

For service providers and business owners.

Konto & Profil

Resetting your password

How to reset a forgotten password.

Updating notification preferences

Control which emails you receive.

Buchung & Bezahlung

How to book a service

A complete walkthrough of the booking wizard.

Refund policy

When and how refunds are issued.

Using coupons

How to apply a discount code at checkout.

Allgemein

Quotes: How requests and offers work

Customers post a free quote request. Matching vendors send offers — depending on their plan. Here’s exactly how it works, step by step.

Claim your free Google Business Profile — so customers find you on Google

Set up a free Google Business Profile in about 15 minutes so customers find you in Google Search and Maps — and your Weblisting page opens your full profile.

Erste Schritte

How to create your account

Step-by-step account creation guide.

Finding the right service

Tips for searching and filtering services.

Fehlerbehebung

I didn't receive my email

Check spam and verify your address.

Anbieter

Recommended Image Dimensions for Logo & Cover Image

The right image sizes for your business profile, your listings and your services — so nothing gets cropped and your page stays fast.

How to become a vendor

Onboarding guide for new vendors.

Setting up payouts

Add a withdrawal method to receive earnings.