Frequently Asked Questions

Click "Forgot Password" on the login page. We'll send you a link to reset it via email.

Yes – please contact our support team, and we will initiate the deletion within 30 days, subject to statutory retention requirements.

Credit/debit cards via Stripe as well as offline payment (cash/bank transfer), if supported.

At the time of booking. Refunds are processed via the original payment method.

Select a service, set the date and time, enter your details, and pay securely. The provider will confirm the booking shortly.

Yes – go to "My Bookings" → select the booking → Cancel. Cancellation policies vary depending on the provider.

You will receive email reminders 24 hours before the scheduled service.

A service marketplace and business directory that connects customers with verified local providers.

Registrations are free. Providers can start with a free plan and upgrade for additional features.

Enquiries from visitors – for example appointment requests or table reservations – are automatically sent to you by email to the address saved in your listing. So you don't miss any enquiry, please add our sender address info@weblisting.ch to your contacts or to your list of safe senders. To be safe, also check your spam/junk folder at the start and mark our email as "Not spam" if it ended up there. This ensures all enquiries reach you reliably.

Click on Register → "I want to sell services" → Enter your company name. After verification, you can list services.

Earnings are credited after each completed booking. You can request payouts via your merchant portal → Payouts.

The standard rate is 10%; it varies depending on the subscription. You can find the current rate on your billing page.

The API allows external programs (scripts, apps, partner software) to automatically retrieve your data and create or update listings — without having to click through the portal every time. You need an API token under Provider → API Access. The API is only available to providers with the corresponding plan feature.

Go to Provider → API Access → enter a token name → Generate. Copy the token immediately — it is only shown once. Send it as a header with every request: Authorization: Bearer YOUR_TOKEN. In case of misuse, revoke the token and create a new one.

The easiest way: Provider → API Access → "Find category ID". Paste the category URL from the website (e.g. https://weblisting.ch/en/category/freizeit-sport-tourismus) and click "Show ID". Alternatively via API: GET /api/v1/categories. You need this ID as the category_id when creating a listing.

Yes. Use POST /api/v1/listings with a JSON body, at minimum: category_id, title, status (draft or published). Just like in the portal, new and edited listings first go into moderation (pending) until an admin approves them. Images: POST /api/v1/listings/{id}/media.